Case Studies

MARKETING- Etzel, Walker, Stanton 13th Edit McGraw Hill Ch. 10

Is George Foreman the Champion in Another Ring?

A junior high school dropout from a poor Houston neighborhood, George Foreman came to the public's attention by winning an Olympic gold medal in the boxing ring in 1968. He then built a successful career as a professional heavyweight boxer, eventually retiring in 1977 to become an evangelical minister. Ten years after that, he returned to the boxing ring, but lost a bout to Evander Holyfield. But in 1994, Foreman won back the heavyweight championship at age 46, the oldest man to do so.

A rugged, ornery fighter in his younger years, Foreman eventually became a cheerful, self-deprecating man who seemed unimpressed by his achievements. His new popularity led to many opportunities to endorse products, ranging from hamburgers to mufflers. But what Foreman is likely to be best remembered for, outside the boxing ring, is the line of grills that carries his name.

Grills? Yes, the ex-boxer collaborated with Salton, Inc., an Illinois-based firm, to introduce George Foreman's Lean, Mean, Fat Reducing Grilling Machine. With sales approaching $1 billion, Salton designs, markets, and distributes small appliances and other products for the home. The company places great emphasis on its array of brands. Its small appliances carry a variety of labels, including Toastmaster, Farberware Melitta, and Juiceman. The company also has other lines of tabletop, time, lighting, personal care, and wellness products, with brands such as Block China, Westclox, and Stiffel.

Resembling a waffle iron, the grill cooks the top and bottom of foods at the same time, so cooking time is faster. The grill is tilted, so fat runs off the food and collects in a small tray. The grill was introduced in 1995; the now well-known celebrity promoted it through infomercials on TV and personal appearances. Looking back, Foreman says the first customers were "old people and the blind, because it's easy to operate, and older people are very concerned about fat." Sales of the grill took off after a couple of years. It has now earned the status of the biggest-selling household appliance-ever.

Salton has launched other products bearing Foreman's name, including a countertop appliance that can roast whole chickens or beef or pork roasts. The Foreman family of appliances now includes over 100 items and accounts for nearly one-half the company's sales volume.

To gain the worldwide, perpetual rights to the George Foreman name for branding purposes, Salton entered into one of the largest endorsement contracts any celebrity ever signed. The company agreed to pay a total of $137.5 million for the perpetual rights to the "George Foreman" name. This payout far exceeded George's largest boxing payday, which was $12.5 million for the Holyfield fight. Salton's management is quick to point out that this contract actually saved the firm considerable money because the original contract gave Foreman almost 60% of the profits from all products carrying his name.

For its investment, Salton received a strong brand built on the Foreman name and, perhaps equally important, the former fighter's charming personality and his willingness to promote the products at any opportunity. Salton's chief executive, Leon Dreimann, admitted that at first, he "did not recognize the love that the public had for George." Now he realizes that the grill's success not only is a result of having a good product but also "should be attributed to George Foreman and the credibility he has with the public."

When the economy softened at the start of the new century, sales of many products-including small appliances-sagged or at least leveled off. As Salton called on its marketing expertise in efforts to build sales, some observers wondered whether the firm had overpaid Foreman. Salton's president, Bill Rue, remained confident that the brand would have longevity. "We never regretted this deal with Foreman," he said. "Without doing it we couldn't expand the brand. . . . Foreman is a brand to us. It's not a grill."

What does Salton need to do to assure that the George Foreman brand keeps a smile on the face of consumers?

More about George Foreman

Salton, Inc., is now marketing the Foreman line as well as its other brands internationally. In 2001, in order to gain distribution in Europe, Salton acquired a firm based in the United Kingdom and another located in France.

On the basis of his boxing career, George Foreman has a measure of name recognition around the world, which will help the company build awareness and recognition for the Foreman grills and other Foreman products. But effective marketing also requires that Salton convey to consumers the brand's attributes-such as quality, convenience, state-of-the-art design, and value price. In addition, as often occurs in international marketing, there may be cross-cultural issues to deal with-for example, the views of a country's residents toward meat or toward different methods of food preparation.

Even expanding the product line at home will present challenges for Salton and its star spokesperson. Entering the outdoor gas grill market with a George Foreman grill placed the brand in the same ring with such entrenched competitors as Weber and Sunbeam. That endeavor proved unsuccessful, and Salton accepted defeat.

Domestically or internationally, Salton is counting on Foreman still having a strong endorsement punch. The company believes in the strength of the brand as well as the affection people feel for the man who became a brand name. As explained by Salton's CEO, "We saw what his name could do for us."65

1.       What are some of the advantages and disadvantages of basing a brand on the name and reputation of a celebrity?

2.       What else can Salton, Inc., do to benefit from its well-established George Foreman brand?